We ♥ Happy Clients
Onsite and remote IT in the Eastern US.
Highly tailored web for global businesses.
IT Consulting
Pricing
Flexible options for all companies
- Hourly and flat-rate options
- Fair pricing for small business
- Hardware and software too
Support
Support tailored to your needs
- Industry-leading response times
- Dedicated project managers
- 24×7 available
Approach
Our goals are simple
- Security-driven focus
- Auditing, compliance, and alerting
- Adjustable services as you grow
Our Team
History
Founded in 2011, tkc.io is based in Portland, Maine. We provide onsite IT support in the eastern United States and Europe. Our custom web group offers worldwide web development and support.
Our ambition was to establish an innovative IT support company with these guiding principles:
- Personalize technology for business users, making it approachable and user-friendly.
- Prioritize understanding and communicating the value and advantages of our solutions, rather than merely focusing on our products.
- Streamline IT management, making it more accessible and manageable for small business owners.
- Implement a corporate-level approach across all clients, regardless of their size, to ensure top-tier service.
From our humble beginnings, we’ve expanded solely by word-of-mouth. We don’t advertise, and we don’t maintain a sales team.
Today, we proudly serve as the go-to IT assistance for over 300 businesses. Our dedicated engineers and project managers deliver comprehensive support in networking, wireless technology, server maintenance, and desktop help, aiding thousands of individuals daily.
Strategy
As a member of MSPAlliance—an esteemed industry trade group for Managed Service Providers (MSPs)—we adhere to best practices and industry standards for security and transparency.
Our primary goal is to provide tailored, long-term computer support. Our team of dedicated technicians, free from the constraints of sales staff, delivers personalized solutions that adapt to your unique needs. Whether you’re operating with three computers, three offices, or across three time zones, we’ve got you covered.
We’ve forged strong partnerships with industry-leading vendors such as Google®, Microsoft®, Dell®, and Apple®. This enables us to offer streamlined solutions, while maintaining a brand-agnostic approach to technology and ensuring that your business interests come first.
Our web development team applies this same level of openness and experience to websites. With a strong background in Linux and a passion for integration, we offer both back-end and client-side development. We provide everything you need to communicate effectively, at a price point that is pleasantly affordable.
Google Workspace®
As a Google Cloud Partner, we offer top-tier assistance with Google’s extensive cloud platform for business. Migration, support and setup from day one.
MSP Alliance Member
As a member of a leading managed service provider trade group, we maintain a focus on best practices, accountability and ethical business conduct.
Microsoft 365®
As a Microsoft® reseller, we help clients integrate and better utilize Microsoft cloud services: from email to meetings to Office.
Email Security
Proofpoint blocks spam and malware before it reaches your users. They also offer email continuity, compliance, encryption and archiving.