Remote support
One-Time Remote Support
Generate a code. Ask your tech to connect.
Remote Support for tkc.io Clients
We will never contact you to ask for remote access to your system. This is only to be used during a conversation with your representative. If you're not sure, stop and contact the helpdesk.
- Once you click the "Begin Remote Support Session" button below, your download will begin. This is a personalized application that will allow our team to start a one-time remote session on your computer.
- After the download is complete, run the file and confirm any security prompts. You will receive a nine digit code that you need to share with the technician before they can connect.